How it works

Basically, it's very simple. You pack the tapes, film and/or photos in the box we provide, and ship it back to us with pre-paid courier labels. We digitise and send you back the digital master files and your original tapes.

However, the devil is in the detail and managing all yourself can be annoying and time consuming. Finding right boxes to pack, arranging logistics provider and sometimes bringing the boxes to your post office or packing store, just to name few things.

So, we developed the all convenient MemnonBOX concept. It includes everything you need in the price:

Box and Packing material

Barcodes for tracking

Pre-paid shipping charges for both ways, incl pick up from your location (or drop of at a package - shop of our logistics partner)

Return of your originals to you

All Digital Delivery, as Upload into your cloud bucket, on HDD or LTO (media cost included)

Memnon BOX: All in 3-Easy-Steps

1

Select your MemnonBox and choose your tapes/film/photos

First, select the size and type of MemnonBOX you need and select the tapes, film or photos you would like to digitize. We will send you the BOX, instructions and all you need, including barcodes. You just need to put the barcodes on the tapes, and pack in the BOX.

2

We collect or you drop off, and
we will digitize your media

Your BOX is either collected or you can drop it off at our logistics partner shops across Europe, whichever way you prefer. Postage and shipping cost is pre-paid. As soon as the BOX arrives, we will process your order and start digitising. You will be informed through the process.

3

Use your Archive for your new
Projects

We will send back all your original media formats, and you will receive your new digitized files in the formats you selected. If you chose the physical media delivery via HDD or LTO, these will be sent to you with the return shipment of your originals.

What BOX size is right for me?

How many fit in a BOX? How many Boxes do I need for my number of tapes?

We offer 4 different BOX sizes which you can combine to cover you needed volume of tapes/films/photos you want to digitize. For every BOX order you can add up to 10 additional number of items in the order options. If you are not sure which boxes are right for you, please contact us.

SD Video Tape Formats

up to 20 Tapes
(up to +10 as option)

up to 50 Tapes
(up to +10 as option)

up to 100 Tapes
(up to +10 as option)

up to 300 Tapes
(up to +10 as option)

HD Video Tape Formats

up to 10 Tapes
(up to +10 as option)

up to 50 Tapes
(up to +10 as option)

up to 100 Tapes
(up to +10 as option)

up to 200 Tapes
(up to +10 as option)

Special Video Tape Formats

up to 5 Tapes
(up to +5 as option)

up to 20 Tapes
(up to +5 as option)

up to 50 Tapes
(up to +5 as option)

up to 100 Tapes
(up to +5 as option)

Audio Open Reel Tape Format

up to 20 Tapes
(up to +10 as option)

up to 50 Tapes
(up to +10 as option)

up to 100 Tapes
(up to +10 as option)

up to 300 Tapes
(up to +10 as option)

Audio Cassette-base Tape Formats

up to 25 Tapes
(up to +10 as option)

up to 100 Tapes
(up to +10 as option)

up to 200 Tapes
(up to +10 as option)

up to 500 Tapes
(up to +10 as option)

Film Reel Formats

up to 5 Reels
(up to +5 as option)

up to 20 Reels
(up to +5 as option)

up to 50 Reels
(up to +5 as option)

up to 70 Reels
(up to +5 as option)

Photo Formats (in bags of 20 items)

up to 20 bags
(up to +10 as option)

up to 100 bags
(up to +10 as option)

up to 250 bags
(up to +10 as option)

up to 500 bags
(up to +10 as option)

How long will it take? Can I track the order?

We will usually send you the box and welcome kit the next business day, and you should receive it within 2-5 business days.

Once you have packed everything into the box, and either requested pick up or dropped it off at a parcel shop, we will receive the box in 2-5 business days.

As soon as the box arrives at our facility, the processing usually takes 2-3 weeks. We will aim to make it faster though. Once your media is processed and depending on the option you select, you will receive either a confirmation of the upload into the cloud or the HDD/LTO media with the return shipment of your original media which will then take another 2-5 business days.

You can trace and track the process through our order status system with your order number and name. You will receive it with your order. All shipments are also sent as Track and Trace.

Common Questions and Help Center

Do you have more questions? We have collected common questions in a searchable database. Please go to our Help Center area and check out our Common Questions page or please feel free contact us through the Live Chat or email us directly.